Terms of service
OVERVIEW
Welcome to Roots to Calm. The terms “we,” “us,” and “our” refer to Roots to Calm. Roots to Calm operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Roots to Calm is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years old or the age of majority in your place of residence, whichever is higher. Our digital products are intended for adults. If a minor accesses any of our Services or products, such use must occur only with the involvement and guidance of a parent or legal guardian.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, and payment information. You represent and warrant that all information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance, format, or display of any products or services purchased by you will meet your expectations or be identical to how they are depicted or rendered in our online store.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Roots to Calm reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Roots to Calm confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Roots to Calm may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, change, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made.
Due to the digital nature of our products, refunds, cancellations, or other purchase remedies are available only as expressly stated in our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale, redistribution, sublicensing, export, classroom use, clinical use, counseling use, therapy use, coaching use, workplace use, organizational use, or other professional or group use unless we have given prior written permission.
Unless otherwise expressly stated, all digital products are licensed, not sold, to the original purchaser for personal, non-commercial use only. Each purchase grants one limited, non-exclusive, non-transferable license for one purchaser and one end user only. You may not share, copy, reproduce, resell, redistribute, sublicense, upload, publish, post, transmit, transfer, or make any digital product available, in whole or in part, to any third party, platform, shared drive, course platform, file-sharing service, social media platform, messaging group, workplace, classroom, organization, or group setting without our prior written permission.
Our digital products may not be used in classroom, clinical, counseling, therapy, coaching, workplace, organizational, or other professional or group settings without our prior written permission. For professional or group licensing inquiries, please contact us through our website.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include applicable taxes, which may be calculated at checkout.
Prices posted in our online store may be different from prices offered elsewhere, including by third parties. We may offer promotions on the Services that may affect pricing and that are governed by separate terms and conditions. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your payment provider, and (iv) you will pay charges incurred by you at the posted prices and all applicable taxes, if any.
SECTION 5 - DIGITAL DELIVERY
We sell digital products only. No physical items are shipped.
Digital products are typically delivered by instant download, email delivery, account access, or another digital delivery method provided at checkout or shortly thereafter. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by payment processing issues, internet or network outages, technical interruptions, email delivery issues, or events outside our control.
You are responsible for providing a valid email address and checking your spam or junk folders if you do not receive your digital product promptly. If you experience trouble accessing your purchase, please contact us at help@rootstocalm.com with your order details.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product content, downloads, worksheets, templates, videos, audio, and the design, selection, and arrangement thereof, are owned by Roots to Calm, its affiliates, or licensors and are protected by U.S. and foreign copyright, trademark, and other intellectual property laws. Shopify also expects merchants to respect intellectual property rights.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, extract, scrape, resell, or exploit any material from the Services without our prior written consent.
This restriction includes, without limitation, sharing files or download links, uploading products to file-sharing sites, forums, marketplaces, AI training datasets, prompt libraries, social platforms, or group folders, or using our materials to create competing products or derivative commercial products.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patents, copyrights, trademarks, or other intellectual property rights of Roots to Calm, Shopify, or any third party. Unauthorized use of the Services may violate federal, state, and international intellectual property laws. All rights not expressly granted herein are reserved by Roots to Calm.
Roots to Calm’s names, logos, product names, service names, designs, and slogans are trademarks of Roots to Calm or its affiliates or licensors. You must not use such trademarks without our prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over nor input into.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.
We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access to any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review the third party’s policies and practices carefully before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Roots to Calm is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Roots to Calm. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Roots to Calm, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Roots to Calm.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s privacy disclosures. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively, “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms.
You also represent and warrant that (i) you own or have all necessary rights to all Feedback, (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback, and (iii) your Feedback complies with these Terms.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, infringing, or otherwise objectionable or in violation of any party’s rights or these Terms.
You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Feedback will not contain unlawful, abusive, or obscene material, or any malware or malicious code that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, availability, or other content. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:
(a) for any unlawful, fraudulent, or malicious purpose;
(b) to violate any international, federal, state, provincial, or local law, regulation, or ordinance;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or threaten us, our customers, or any other person;
(e) to transmit false or misleading information;
(f) to upload, download, use, or re-use any material that does not comply with these Terms;
(g) to send spam, chain letters, junk mail, or any other similar solicitation;
(h) to impersonate or attempt to impersonate any person or entity;
(i) to reproduce, duplicate, copy, extract, sell, resell, exploit, or misuse any portion of the Services or any digital product;
(j) to collect or track the personal information of others;
(k) to use any robot, spider, scraper, crawler, bot, extraction tool, automated process, manual harvesting method, or AI system to access, monitor, copy, index, train on, or extract content or data from the Services without our prior written consent; or
(l) to interfere with, bypass, defeat, or circumvent the security, authentication, authorization, access restriction, anti-bot, robot exclusion, or other protective measures of the Services.
We reserve the right to suspend, disable, restrict, or terminate your access or account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS
This section applies if you use, allow, enable, or cause the deployment of an agent, bot, automated workflow, or AI-based system to access, use, or interact with any Services.
No agent may access, use, or interact with the Services unless it identifies itself appropriately, complies fully with these Terms, and does not conceal or misrepresent that it is automated.
We may limit, block, or control whether and how any automated system or agent accesses, uses, or interacts with the Services.
No automated tool, agent, or AI system may circumvent any access restrictions, anti-bot mechanisms, or measures intended to distinguish automated use from human use.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Educational Wellness Disclaimer, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 15A - EDUCATIONAL WELLNESS DISCLAIMER
Our products and Services are provided for educational, informational, and self-reflection purposes only. They are not medical, mental health, psychological, therapeutic, or other professional advice, and are not intended to diagnose, treat, cure, or prevent any condition. They are not a substitute for professional care.
Your use of our Services or products does not create a therapist-client, practitioner-client, coach-client, or other professional relationship with Roots to Calm.
Our products are intended for adults. If a minor uses any product or Service, such use must occur only with the involvement and guidance of a parent or legal guardian.
Use gentle pacing and listen to your body. Discontinue any exercise, prompt, worksheet, breath-based practice, visualization, or self-reflection activity that causes pain, dizziness, lightheadedness, distress, or feels unsafe. If needed, pause and return to normal breathing.
If you are in immediate danger or thinking about self-harm, call 911 or contact the 988 Suicide & Crisis Lifeline in the United States by calling or texting 988. If you are outside the United States, contact your local emergency number or a trusted crisis resource in your area.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of their contents.
EXCEPT AS EXPRESSLY STATED BY ROOTS TO CALM, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL ROOTS TO CALM, ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, LOSS OF GOODWILL, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
TO THE FULLEST EXTENT PERMITTED BY LAW, IF ROOTS TO CALM IS FOUND LIABLE FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES OR ANY PRODUCT, ROOTS TO CALM’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Roots to Calm, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, actions, judgments, settlements, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
(1) your breach of these Terms of Service or the documents they incorporate by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to or use of the Services.
We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced by that failure. We may control the defense and settlement of such claim at your expense, including the choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld. You agree to cooperate fully in the defense of any indemnified claim.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempted delegation, transfer, or assignment will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of laws principles. You and Roots to Calm consent to venue and personal jurisdiction in the state and federal courts located in Wyoming, United States.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at: help@rootstocalm.com